Terms of Use
Effective as of March 16 2026
Please read these terms of use carefully. By accessing and using Fig Financial Inc.'s (“Fig”, “we”, “us” or “our”) websites, including http://fig.ca and kizzo.ca, mobile or online services, portal and/or application, you agree to be bound by the terms of use below (the “Terms of Use”). If you do not agree, do not access or use our websites or any web, mobile or online services, portal or application. You should print a copy of this document for your records.
We may unilaterally decide to change these Terms of Use from time to time. However, none of the changes will impose additional obligations on you with respect to actions taken before the change took effect, unless you had already agreed to such changes. If we make any changes to these Terms of Use, we will post our updated Terms of Use on our website and the changes will be effective immediately on posting, unless indicated otherwise. We urge you to review these Terms of Use frequently to obtain the current version. Your continued use of our websites, mobile or online services, portal or application, as the case may be, following any changes to these Terms of Use, constitutes your acceptance of any such changes.
Description of the Products
We offer personal installment loans with term options and interest rates varying based on the offer which is presented to you (“Fig Products”). Fig Products are only available in those provinces in Canada where they may be legally offered. Please note that additional terms and conditions may apply to a specific product.
Informational Purposes Only
All information, content, tools, and materials available on our websites, mobile or online services, portal or application are provided for general informational purposes only and do not constitute financial, legal, tax, investment, or any other professional advice. We are not acting as your financial advisor, and any loan offers or product information presented are illustrative only and subject to credit approval and verification. You should consult qualified professionals for advice tailored to your specific circumstances before making financial decisions. You acknowledge that you will not rely on any information provided on the platform in making financial decisions and that we are not liable for any decisions or outcomes resulting from your use of the platform. Information may not be current or accurate and is subject to change without notice. No advisory or professional services relationship is created between you and us through your use of the platform.
Collection of Personal Information
To offer you the Fig Products, we need to process your personal information. Furthermore, throughout your application process for a Fig Product, you may be asked to provide banking details which will allow us, or a third party mandated by us, to confirm your identity and complete certain forms and contracts. It is your responsibility to review documents between you and your financial institution to ensure that you are entitled to provide us with login information and that you understand the consequences of such disclosure and liability that may result therefrom. By using our website, mobile or online services, portal or application or applying for Fig Products, you acknowledge and are providing express consent for us to collect, use, process and disclose your personal information and have received our Privacy Statement which describes in more detail and information on how we use and protect your data. Our Privacy Statement is incorporated by reference to these Terms of Use.
Your Obligations
You agree to provide only true, accurate and complete information and not misrepresent your identity or account information. It is your responsibility to keep account information up to date and accurate at all times with us.
You are prohibited from using our websites, mobile or online services, portal, application or Fig Products for any of the following purposes or activities:
- providing us any false, misleading, inaccurate or incomplete information or misrepresenting your identity, employment, income, financial condition, or any other material fact;
- any unlawful purpose or activity, including but not limited to money laundering, terrorist financing, fraud, tax evasion, impersonation, or any other violation of applicable laws or regulations;
- gaining unauthorized access to Fig’s systems, networks, databases, or other users’ accounts, or using automated systems, software, robots, or other automated means to access the platform without our express written consent;
- interfering with, disrupting, reverse engineering, or circumventing the security features or proper operation of the platform, or transmitting any viruses, malware, or other harmful code;
- any unauthorized commercial purpose, harassing or abusing our employees or other users, or using the platform after your access has been suspended or terminated;
- assisting, enabling, or encouraging any other person to engage in any prohibited activities.
We reserve the right, in our sole discretion and without prior notice, to suspend or permanently terminate your access to the platform and Fig Products for any violation of these prohibited uses. We may report suspected illegal activities to law enforcement and pursue all available legal remedies, including monetary damages and injunctive relief. Violations may result in civil or criminal liability under applicable laws.
Indemnification
You agree to indemnify, defend and hold us, our affiliates, directors, officers, employees, agents and representatives harmless from any liability, including reasonable legal fees, related to any use of Fig Products or any violation by you or your authorized representative of these Terms of Use.
Trademarks, Copyrights and Other Rights
You should assume everything on our websites, mobile or online services, portal or application is protected by and subject to applicable copyright, trademark and patent or other intellectual property rights unless otherwise noted and may not be used except with our express written consent. Certain names, products, technology, service, logos, graphics, designs, words, phrases or the like may constitute trade names, trademarks or service marks (collectively “Trademarks”) owned by us. Any such right that is not expressly licensed herein is reserved by us. Images of people or places displayed on our websites, mobile or online services, portal or application are either our property or used with permission by us. Use of these images by you or other third parties is prohibited unless expressly permitted by us or such third party that may own the image.
Nothing contained on our websites, mobile or online services, portal or application should be construed as granting by implication, estoppel or otherwise, any license or right to use any Trademarks displayed on this site without the written permission of us or such third party that may own the Trademarks. No content from our web pages, mobile or online services, portal or application may be posted to newsgroups, electronic bulletin boards, mail lists or incorporated into any other site without our express written consent.
No endorsements
References to third parties’ goods, services, information or opinions on our web pages are not specifically endorsements or approvals by us. Links from or to sites outside our web pages, mobile or online services, portals or applications are meant for convenience only.
By clicking on a third-party link, you will leave the Fig website or platform and will be redirected to a website that is not operated by Fig (the “Third-Party Site”). Fig is not responsible for the content or availability of the Third-Party Site nor will it be responsible for any damages that you may incur when you are redirected to that said site. Be aware that the security and privacy policies on the Third-Party Site may be different from our security and privacy policies, so please read Third-Party Site privacy and security policies closely.
Limitation of Liability
We cannot protect information exchanged when our website, mobile or online services, portal or application is accessed through a non-secure platform or in a public location, which could endanger the confidentiality of your personal information. We shall not be held responsible for any damages that you may incur under such circumstances. Without limiting the generality of the foregoing and in no event, including but not limited to the specific cases of limitation of liability mentioned above, shall we be responsible for and liable to you or anyone else for any damages whatsoever (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with the use of or inability to use our web pages, mobile or online services, portals or applications. We are not responsible or liable for any loss or damages that result from personal or confidential material sent to us, or if we send such information at your request, or any action or decision made by you in reliance on our website, including, but not limited to, its contents, any unauthorized use or reproduction of our website mobile or online services, portal or application, even if we have been advised of the possibility of these damages. Please be advised that linking to any other website is at your sole risk and we will not be responsible or liable for any damages in connection with linking.
Governing Law
The laws of the Province of Ontario and federal laws of Canada (as applicable) shall govern your access to, and use of, our website, mobile or online services, portal and application, and Fig Products and the terms of these Terms of Use.